Shipping Policy
At Bagniolese, we are dedicated to making your shopping experience as convenient and enjoyable as possible, especially when it comes to delivering your purchases. Our goal is to offer fast and reliable shipping to ensure your order arrives safely and on time. Please read our detailed shipping policy below.
Order Cut-Off Time
To ensure same-day processing, please place your orders by 4:00 PM (GMT-05:00 Eastern Standard Time) on business days. Orders placed after this time will be processed the following business day.
Handling Time
Once an order is placed with Bagniolese, our team will process it within 1-2 business days (Monday to Friday).
Transit Time
After processing, shipments take approximately 5-7 business days (Monday to Friday) to reach their destination, depending on your location.
Total Delivery Estimate
From the time you place your order, delivery usually takes between 6-9 business days.
Shipping Fees
A flat-rate shipping fee of $5 applies to all orders during checkout, enabling us to maintain efficient and high-quality shipping services.
Secure Packaging and Careful Handling
At Bagniolese, we ensure the safe arrival of your items. Every order is carefully packed and handled to ensure it reaches you in perfect condition.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. You can also track your order through our website’s Order Tracking page for real-time updates.
Tracking Availability Notice
Please allow 24-48 hours for tracking information to appear after shipment. This time frame is necessary for the tracking status to update.
Order Cancellations and Refunds
If you cancel your order before it is dispatched, you are eligible for a full refund in accordance with our Refund Policy. Refunds may take up to 7 business days to process, depending on your payment method.
Correct Shipping Address Responsibility
Customers are responsible for providing accurate shipping information at checkout. Bagniolese is not responsible for any packages sent to incorrect addresses entered during purchase. If you notice an error in your address, please contact us promptly, and we will do our best to update it before shipment. If a package is returned to us due to an incorrect address, reshipping fees or additional charges may apply.
Handling Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect or incomplete address, we will contact you to arrange reshipment, which may incur additional shipping costs.
Lost or Stolen Packages
Bagniolese is not responsible for packages that are lost or stolen once marked as delivered by the carrier. If your package goes missing after delivery, please contact our support team, and we will work with you to resolve the issue.
By placing an order with Bagniolese, you agree to these shipping terms.
Thank you for shopping with Bagniolese! We are excited to serve you and are here to support you throughout your shopping experience. For any questions or assistance, please reach out to us at support@bagniolese.com or use our 24/7 live chat on our website.
FOR MORE INFORMATION:
Trade Name:Â Bagniolese
Support:Â 24/7
Business Hours:Â 9:00 AM to 4:00 PM (Monday to Friday)
Business Number:Â +1 (321) 496-9430
Business Mail:Â support@bagniolese.com
Business Address:Â 5027 Carillon Lane, Windermere, Florida 34786, United States