At Bagniolese, your satisfaction is our top priority. We understand that sometimes a purchase may not meet your expectations or may arrive with an issue. To ensure a smooth and hassle-free experience, we have outlined our Return Policy, which details the steps for returning items and your rights as a customer.

Return Timeline

If your purchase does not meet your expectations or arrives with an issue, you can initiate a return within 30 days of receiving your order.

Return Method

Returns are made by mail, and our team will assist you in choosing between a refund or an exchange based on your preference. We accept returns for all reasons, including defective products, non-defective products, or simply a change of mind.

To start a return, please reach out to us at support@bagniolese.com.

Product Condition for Return

To qualify for a return, the product must be in new, unused condition. We cannot accept returns for items that have been used or are not in their original condition.

Return Label

A return label is included in your package for your convenience.

No Restocking Fees

Bagniolese does not charge any restocking fees. We believe in a hassle-free return process, so you can send items back without worrying about hidden fees.

No Return Shipping Costs

We want to make returns as easy as possible. Whether the return is due to a defective or incorrect item, or simply a change of mind, there are no shipping fees involved.

Refund or Exchange Processing

Once we receive and inspect your returned item to confirm it meets our policy conditions, we will process your refund or exchange. Refunds are typically issued within 7 business days and will be returned to your original payment method. If you have requested an exchange, we will send your replacement as soon as we receive the returned item.

For more details on the refund process, please refer to our Refund Policy.

Careful Handling of Returns

We take special care to ensure your return is processed quickly and accurately. Each returned item is inspected, and we strive to make your next Bagniolese experience even better.

Need Help? Contact Us

Our customer support team is here to help with any part of the return process, from obtaining a return label to tracking your package. If you have any questions, feel free to contact us at support@bagniolese.com or reach us through our 24/7 live chat.

Thank you for choosing Bagniolese. We are committed to providing you with an exceptional shopping experience, and our team is always ready to assist you with any questions or support you may need.

FOR MORE INFORMATION:

Trade Name: Bagniolese
Support: 24/7
Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Business Number: +1 (321) 496-9430
Business Mail: support@bagniolese.com
Business Address: 5027 Carillon Lane, Windermere, Florida 34786, United States