At Bagniolese, your satisfaction is our top priority, and we want you to be completely happy with your purchases. This Refund Policy outlines the process for requesting a refund, ensuring clarity and compliance with relevant regulations. By purchasing from Bagniolese, you agree to the terms outlined below.

Eligibility for Refunds

• Damaged or Defective Products: If your item arrives damaged or defective, please contact us within 30 days. We will offer either a full refund or a replacement, depending on your preference.
• Incorrect Items: If you receive an incorrect item, notify our customer support team within 30 days. We will promptly resolve this by issuing a refund or sending the correct item at no extra cost.
• Change of Mind: If you wish to return an item due to a change of mind, you can do so within 30 days of receiving it. Please reach out to our support team for guidance on how to proceed.

How to Request a Refund

To begin the refund process, please contact our customer service team at support@bagniolese.com or use our 24/7 live chat. Include your order number, the item(s) you wish to return, and the reason for your request. Our team is ready to assist you with a smooth and easy process.

Refund Processing Timeline

Once we receive your returned item and confirm it meets the conditions outlined in our Return Policy, we will begin processing your refund. Most refunds are completed within 7 business days, and a confirmation will be sent once the refund is issued. Refunds will generally be returned to your original payment method unless otherwise arranged. We strive to process refunds as quickly as possible to minimize any delays.

Commitment to Clear Communication

At Bagniolese, we value transparency in all communications regarding our refund process. We aim to provide clear, straightforward information so you know exactly what to expect every step of the way.

Additional Information

For more details on returning items and eligibility for refunds, please refer to our Return Policy.

Need Help? Contact Us

Thank you for choosing Bagniolese! If you have any questions or need assistance with your refund, do not hesitate to contact us at support@bagniolese.com or reach out via our 24/7 live chat. Our team is dedicated to ensuring you have a positive experience, and we are here to resolve any concerns you may have.

Your satisfaction is our priority, and we are committed to resolving any issues promptly and professionally.

FOR MORE INFORMATION:

Trade Name: Bagniolese
Support: 24/7
Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Business Number: +1 (321) 496-9430
Business Mail: support@bagniolese.com
Business Address: 5027 Carillon Lane, Windermere, Florida 34786, United States