Frequently Asked Questions (FAQs)

Do you offer international shipping?
Currently, Bagniolese ships exclusively within the United States. International shipping is not available at this time.

What materials are used in Bagniolese bags?
At Bagniolese, we focus on quality and longevity by using premium materials, including genuine leather. Each handbag is meticulously crafted to deliver timeless style and lasting durability.

How can I place an order?
Shopping at Bagniolese is simple and secure. Browse our collection, select your favorite designs, add them to your cart, and complete your purchase at checkout.

What are the shipping fees?
We charge a flat shipping fee of $5 per order to ensure safe and prompt delivery to your address.

Can I cancel an order?
To cancel an order, please contact us at support@bagniolese.com or use our 24/7 live chat as soon as possible. If the order has not been processed yet, we will cancel it and issue a refund. If it is already in progress, we will assist you with the return process once the order arrives.

What if my order tracking is delayed or not updating?
If you experience any issues with tracking updates, please reach out to us at support@bagniolese.com or via live chat. We will resolve the problem and provide you with the most up-to-date tracking details.

How do I update my shipping address after placing an order?
If you need to modify your shipping address, contact us at support@bagniolese.com or through our live chat. We will do our best to update it, but changes may not be possible if the order has already been processed.

How do I start a return?
To initiate a return, contact us at support@bagniolese.com or via our 24/7 live chat. Our team will guide you through the process and provide all necessary instructions.

What if my item arrives damaged or incorrect?
If your order arrives damaged or incorrect, please inform us within 30 days by contacting support@bagniolese.com or reaching out through our live chat. We will review the issue promptly and arrange for a replacement or refund.

FOR MORE INFORMATION:

Trade Name: Bagniolese
Support: 24/7
Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Business Number: +1 (321) 496-9430
Business Mail: support@bagniolese.com
Business Address: 5027 Carillon Lane, Windermere, Florida 34786, United States